Daily Archives: June 16, 2021

Booking & Ticketing Policy update

We’ve made changes to our CRS booking and ticketing policy, pertaining to a Schedule Change that requires you to take action. Segment status changes due to a Schedule Change (SKCH) that are queued to your GDS must be actioned within 14 days from the schedule change or 7 days prior to departure, whichever is earlier.…

Extention of Deadline of COVID-19 Refund Policy By 30 Days

Air Canada has announced a 30-day extension of its COVID-19 refund policy. The policy allows eligible customers who purchased a non-refundable ticket before April 13, 2021 for travel on or after February 1, 2020, but who did not fly for any reason, to submit for refund until July 12, 2021. Initially due to expire June…