We’ve made changes to our CRS booking and ticketing policy, pertaining to a Schedule Change that requires you to take action.
- Segment status changes due to a Schedule Change (SKCH) that are queued to your GDS must be actioned within 14 days from the schedule change or 7 days prior to departure, whichever is earlier.
- This includes cancelling ticketed or un-ticketed segments with TK status code.
- If the TK segment (SKCH) is not actioned per the above timeframe, a $50.00 charge per passenger for each TK segment (SKCH) will be applied.
Please refer to these Air Canada policies for full details:
