Air Canada has announced a 30-day extension of its COVID-19 refund policy. The policy allows eligible customers who purchased a non-refundable ticket before April 13, 2021 for travel on or after February 1, 2020, but who did not fly for any reason, to submit for refund until July 12, 2021.
Initially due to expire June 12, 2021, customers can now request a refund until July 12, 2021.
As a reminder, our Policy:
• Applies to 014 tickets for system-wide travel on Air Canada, including flights with OAL.
• Unused and partially used tickets, all fares (Future Travel Credits).
• Air Canada Travel Voucher, Aeroplan points, and eCoupons (excluding those issued for Goodwill).
• All refunds must be processed by July 12 at 23:59 EST.