In light of the current situation & to assist in bringing your customers back home, the Atlantic Joint Venture have filed with immediate effect discounted one-way fares from Europe to North and Central America (US, Canada, Mexico, Costa Rica and Panama). These fares have been implemented in the following booking classes : Economy: W…
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We hope this Quick Guide will help you for a better overview on how to proceed with your booking. Please click link below for our Goodwill Policy Schedule Change flow chart For relevant and updated Air Canada Travel Agent Information click here Your AIR CANADA Nordic Sales Team
For the well-being of your customers and our employees, as of March 19, we will temporarily adjust our on-board service as a health and safety measure in response to COVID-19. The following will be gradually implemented: Flights between Canada and Europe, Asia, Australia and South America Starting soon, all food service will be transitioned to…
Due to the impact of the COVID-19 virus, Air Canada has further adjusted its Atlantic schedule resulting in the temporary suspension of certain routes and the delay of the start-up of some seasonal services between Canada and Europe. Flights from Toronto will be suspended to Copenhagen (March 17 to April 30). View our temporary suspension…
The waiting time at our call centers is extraordinary long. We kindly ask you only to call us if your flight departs within the next 3 days. Send a mail to acnordic.res@aircanada.ca (Phone: +45 33 11 45 55) and we will get back to you as soon as possible, or try to reach out to…
Like all of you, we’ve been monitoring the evolving global impact of the novel coronavirus (COVID-19) and are in constant dialogue with Canadian and international health authorities. At Air Canada our core value is Safety First, Always – for our employees and for our customers. We would like to share what we have been doing…
Find the generel Air Canada Goodwill Policies Choose english language and click Online DRS at the bottom (don’t fill in with IATA code). If you need information about the Covid-19 situation in Canada you can keep you updated here
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Updated 15NOV19! Air Canada will in the early morning of November 19th., local Danish time, start implementation of Amadeus Altéa. Our upgrade to Altéa will result in faster and more convenient transactions at all points of contact. What you can do to prepare for the cutover A few things you can do to help ensure…