Bring your ski or snowboard for free on Air Canada

When travelling between Europe and Canada passengers can complimentary bring ski or snowboard on Air Canada operated flights. This also applies for our Atlantic Joint Venture partners, Lufthansa (LH), Austrian (OS), Brussels Airlines (SN) and Swiss (LX) and you can combine these airlines. I.e. CPH(AC)-YYZ(AC)-YVR//YVR(LH)-FRA(LH)-CPH. Passengers can complimentary bring: 1 (one) ski bag and boots…

More frequencies to Toronto

From August 1st., Air Canada offers 5 weekly non-stop flights with our B777-200LR aircraft    From Copenhagen: Monday, Wednesday, Friday, Saturday and Sunday From Toronto: Tuesday, Thursday, Friday, Saturday and Sunday We offer 40 seats in Business Class, 24 in Premium Economy and 236 seats in Economy Class on board From Toronto you can connect to…

Supportive links

The past weeks were also for Air Canada a challenge in maintaining a regular traffic schedule. Weather, airport constraints in every possible way, partner strikes have truly left us with a heavy load of passenger complaints and claims, which we are dealing with now. We know that your clients also are reaching out to you…

Phone hours for Agent Support –

For the time being we are limited on staff at the Nordic Agent Support/Help Desk and Group Support. Temporarily our telephone office hours are Monday-Friday from 09:30 – 12:30. Phone +45 3311 4555 press 1 (your call is transferred to our UK office) and then press 2. Please forward your Reservation requests/questions to E-mail: acnordic.res@aircanada.ca…

Inspiration for the winter holiday

Hopefully you are enjoying the summer time right now. Sooner than we know, the winter is here. What does your plan(s) and program(s) look like for the winter? Air Canada has ramped up to sunny and exciting destinations. May we suggest just some of our multiple sunny destinations in either Mexico, Florida or a Caribbean…

Temporary MCT changes

Effective until September 6th, 2022 inclusive. The Minimum Connecting Time (MCT) for select international travellers making domestic connections in Toronto, Montreal and Vancouver been increased to reduce the possibility of a misconnection. The MCT will increase by 30 minutes on the following sectors and hubs: All International to Domestic Canada connections, connecting in YYZ and…

Adjustment to Booking Class

For travel on/after March 23rd, our N booking class will be a dedicated redemption and upgrade class, and A booking class will move to the Premium Economy cabin, which will provide three dedicated retail selling classes: O – will remain Premium Economy Flexible E – will remain Premium Economy Lowest A – dedicated (replacing N)…

Fastest way to Toronto

May 4th, we welcome back our non-stop flight between Copenhagen – Toronto AC829 CPH – YYZ 12:10 – 14:35 AC828 YYZ – CPH 20:45 – 10:30 +1 We offer 27 seats in Business Class, 21 in Premium Economy Class and 244 seats in Economy Class. In Economy Class a choice of hot meals and beverages…

Important changes to AJV TO Fares

Effective 01MAR, 2022 The AJV Tour Operator fare structures to North Atlantic will be updated and provide more flexibility. This is in line with the previous changes in the public fare structures. The AJV partners are: Air Canada, Austrian, Lufthansa, Swiss, Brussels Airlines, Eurowings discover and United The new TO Fare concept will offer 2…