We are launching more routes this winter between Canada and Hawaii. In addition to existing services from Calgary and Vancouver, we are introducing new Montreal-Honolulu and Toronto-Maui flights in December 2021. Check out your GDS for our schedules from the Nordic cities. Effective November 8th, 2021, entry requirements for customers flying directly to Hawaii are…
Bring ski or snowboard free of charge. The following baggage waiver applies year around for customers travelling: Travelling between Europe and Canada One (1) ski bag and boots (per customer, this counts as one piece of baggage) Applicable on a flight operated by Air Canada, Lufthansa, Austrian Airlines and SWISS One (1) boot bag per…
We encourage you to refer to our online DRS and www.aircanda.com/agents for the latest versions of our policies.
Canada re-opens it’s borders for any fully vaccinated travellers on September 7, 2021. It’s time to plan your visit in Canada. All travellers must use ArriveCAN (app or web portal) and submit their travel information. You can find answers on frequent asked questions in our “Travel Ready hub” by clicking this link
As of September 7th, 2021, fully vaccinated international travellers can explore Canada’s breathtaking nature on a leisure or group trip, reunite with their families and friends and meet with business partners in person. Canada reopens its borders! From coast to coast Air Canada has got you covered, with flights to the greatest number of Canadian…
Air Canada’s on-board pre-flight safety video is set in some of Canada’s most spectacular and iconic locations. Ode to Canada, is a new video, now coming to a seatback video screen to you. Take a stunning journey from coast-to-coast while depicting in unexpected ways the safety features of each aircraft. Watch now
Kindly note the extension of TTL (Ticketing Time Limit) for our Tour Operator and Cruise fares. 14 days TTL for departures up to 31OCT2021 21 days TTL for departures between 01NOV2021-30APR2022 With the TTL extension all Atlantic Joint Venture partners (Air Canada, Lufthansa Group and United) are aligned and you can explore the flexibility from…
We’ve made changes to our CRS booking and ticketing policy, pertaining to a Schedule Change that requires you to take action. Segment status changes due to a Schedule Change (SKCH) that are queued to your GDS must be actioned within 14 days from the schedule change or 7 days prior to departure, whichever is earlier.…
Air Canada has announced a 30-day extension of its COVID-19 refund policy. The policy allows eligible customers who purchased a non-refundable ticket before April 13, 2021 for travel on or after February 1, 2020, but who did not fly for any reason, to submit for refund until July 12, 2021. Initially due to expire June…
Air Canada has revised its refund policy for travel on/after February 1, 2020, and for tickets issued before April 13, 2021. Please note that refund requests must be submitted by June 12 at 11:59 p.m. if to be handled by Air Canada. Refunds done in GDS must be submitted by July 12 at 11:59 p.m.…